This is the future promise of the fully virtualized satellite communications network. Within the space industry, the Intelsat team is championing this move towards virtualization and digital transformation.

In pursuit of this vision, satellite operators today are procuring software-defined satellites that can dynamically control and adjust bandwidth and deliver connectivity with a greater degree of automation, flexibility and efficiency. However, while certainly integral to the overall provision of service, software-defined satellites are only one part of the broader equation. These days, any operator can purchase and launch one of the new software-defined satellites. But without the underlying capabilities, expertise, and modernized systems to integrate them into a broader space and ground network operation, they will not be able to benefit from many of the new capabilities that these satellites offer.

To achieve true virtualization and digitization, a delicate dance must be orchestrated among key components of the network, including intelligent terminals and modems, network hubs located at ground stations around the world, and the satellites themselves. The more these components can seamlessly interact with each other without the intervention of humans, the closer we will get to a truly virtualized and optimized satellite communications network fabric.

With this knowledge as the driver, the Intelsat team is developing a highly sophisticated system that will all but eliminate the manual management of satellite network traffic, optimize bandwidth delivery based on changing conditions and evolving demands, and automatically manage the entirety of traffic flow across the network. The scalable and fully automated approach will allow Intelsat to meet communications demands dynamically, automatically, and intelligently as satellite traffic is routed between end-user terminals, satellites in orbit, and ground stations located around the world.

Intelsat’s network management system will essentially reside in the back office and behind the scenes, but the implications for Intelsat customers will be enormous.

Customers requiring broadband services around the world are in different situations and environments with unique bandwidth needs and SLAs. Some customers will be moving, others in fixed locations, and others still in constantly changing climatic conditions. Their needs and environments may change as they are consuming a given service.

Intelsat will have the capability to understand customer needs, the situations they are in, and automatically and dynamically adjust the network and service to offer an optimal service at all times.

For example, if broadband service is required on a merchant shipping vessel navigating across an ocean, Intelsat’s next generation network, enabled by our back-end infrastructure, will recognize the request and immediately set up the required service. As the ship moves across the ocean through changing weather conditions, bandwidth requirements may change as well. By dynamically managing the constant interactivity between the satellite modem on the ship, the satellite, and the network hub at the gateway, Intelsat will ensure the appropriate adjustments to the service are made to ensure users on board continue to enjoy high quality connectivity.

The advanced and modernized network management capabilities Intelsat is developing will be scalable and able to support the individual needs of thousands of customers accessing the network simultaneously across all business segments. It will start with management of the new software-defined GEO satellites, eventually expanding to multi-orbit operations that will allow for the efficient and intelligent management of resources and traffic across multiple constellations in different orbits, further enhancing Intelsat’s ability to deliver against the bandwidth needs of customers. To effectively virtualize their networks, contribute to the new vision for an enhanced user experience, and compete in the space industry of the future, all operators will need a sophisticated management system. In reality, few will have the resources, expertise, and capabilities to develop it. Deploying and integrating a modernized back-end system throughout our network will accelerate the virtualization of space and serve as yet another testament to Intelsat’s leadership in driving innovation and progress across the industry.

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Consumers today demand continuous access to high-speed connectivity across all personal devices no matter where they may be. Wireless carriers seek to attract and retain subscribers, reduce churn, and engender loyalty. Commercial airlines strive to offer a differentiated and enhanced passenger experience and ensure every seat on every flight is filled.  

In a strategic endeavor designed to further Intelsat’s vision of providing ubiquitous access to connectivity and content, two distinct Intelsat business units joined forces to help their customers meet these ambitions in one innovative initiative.

With more than 68 million subscribers, TIM is one of the largest mobile operators in Brazil and a longtime customer of Intelsat’s Networks division. GOL is one of the largest airlines in the country and an Intelsat Commercial Aviation (CA) customer with planes outfitted with the company’s 2Ku solution to deliver industry-leading speeds to support video streaming, web browsing, and other Wi-fi enabled services.

Leveraging their deep relationships and keen understanding of the market challenges each face in their respective industries, the Intelsat Networks and Commercial Aviation teams identified an opportunity to bring their customers together in a mutually beneficial partnership – and they acted upon it.

The Intelsat teams jointly designed a program that would bring together multiple technologies and elements of its next generation satellite network to enable TIM and GOL to offer unlimited and hassle-free access to inflight Wi-Fi on all domestic and some international flights.

The benefits to all would be plentiful.

For TIM, this offers an opportunity to provide new experiences to their consumers and strengthen relationships.

For the airline, the program represents a way to spend less on IFC expenses and delight passengers in the process. 

The initiative would serve as the next step in fulfilling Intelsat’s vision of enabling continuous and seamless connectivity as consumers move from their homes to offices, from cars to planes, and so on.

As the network operator and primary relationship owner, Intelsat’s Networks and Commercial Aviation teams worked behind the scenes and across business groups to bring the concept to reality, ultimately leading to the launch of the program in October 2022.

Today, TIM Black and Black Familia subscribers can access inflight Wi-Fi on GOL aircraft for messaging and browsing. Customers access the portal, click on a customized banner, enter their login credentials, and connect to Intelsat’s network. No fumbling for credit cards is required.

Along with driving higher customer satisfaction and supporting broader business growth ambitions, the program demonstrated Intelsat’s unique ability to form strong partnerships between brands and work collaboratively across technologies and business units to solve complex problems. On the heels of the successful deployment in Brazil, Intelsat is now pursuing similar engagements around the world.

The post Connecting Brands Across Industries to Create Value for Customers and Deliver on the Promise of Ubiquitous Connectivity appeared first on Intelsat.

Throughout 2023, Intelsat will collaborate with local satellite service providers to launch easier-to-use services for extending cellular networks and delivering more reliable high-speed enterprise connectivity. Additionally, Intelsat will build its fiber infrastructure in Brazil that integrates with its existing global IntelsatOne integrated terrestrial and satellite network. These services will be supported by Intelsat’s global network operations center, which has a local team and strong regional presence.

“Intelsat’s Brazilian customers now have a robust network infrastructure that allows customers to land voice and data traffic that meets government regulations and user performance expectations,” said Brian Jakins, GM and VP of Networks. “Key services like cellular backhaul and internet connectivity can now be more efficiently delivered to large regions that are otherwise difficult to reach.”

“Intelsat operations in Brazil will provide broadcasters and Pay TV programmers with connectivity to the IntelsatOne global network of satellites, teleports, and fiber allowing media customers access to new markets and services. Intelsat will offer managed services on the IS-14 C-band for the Brazilian cable market,” said Pascale Fromont, GM and VP of Media.

“The CellBackhaul launch can help bridge the digital divide in Brazil by bringing high-speed internet and mobile services to communities that previously lacked access. This can significantly impact education, healthcare, government, and other critical sectors,” said Ricardo La Guardia, VP of Sales, Latin America.

Better connectivity can positively impact the Brazilian market, enabling mobile network operators and telecom service providers to reach more customers and help spur innovation and growth in the Brazilian market.

About Intelsat  

Intelsat’s global team of professionals is focused on providing seamless and secure, satellite-based communications to government, NGO and commercial customers through the company’s next-generation global network and managed services. Bridging the digital divide by operating one of the world’s largest and most advanced satellite fleet and connectivity infrastructures, Intelsat enables people and their tools to speak over oceans, see across continents and listen through the skies to communicate, cooperate and coexist. Since its founding six decades ago, the company has been synonymous with satellite-industry “firsts” in service to its customers and the planet. Leaning on a legacy of innovation and focusing on addressing a new generation of challenges Intelsat team members now have their sights on the “next firsts” in space as they disrupt the field and lead in the digital transformation of the industry.

The post Higher Throughputs and Managed Services to Improve Brazil Connectivity appeared first on Intelsat.

Historically, terrestrial mobile technology and satellite technology have been dependent upon providers having access to various spectrum allocations. Typically, mobile operated in lower frequencies while satellites operated in higher frequencies. For decades, satellite operators delivered a range of critical services, from emergency communications to the first global television broadcasts, and continue to evolve their offerings to meet the needs of the market.  Wireless operators have also evolved with multiple generations, from 1G to 5G and 6G. With mobile operators tapping into higher frequencies, the two industry sectors inevitably began jostling for spectrum. Although this positive tension does not overshadow the symbiotic relationship between the two sectors, it has created an industry challenge as mobile operators seek to acquire spectrum, while satellite providers vie to retain their ability to serve their customers and publics.

Led by Intelsat, the industry is in the throes of a major virtualizing and digitization effort. Cloud technologies and software-defined satellite networks are reducing bandwidth costs, improving the portability of equipment, and enhancing interoperability with terrestrial networks. Next-generation satellite networks are poised to further close connectivity gaps around the world and make it possible for business users and consumers to enjoy a consistent, high-quality connectivity experience on the ground, in the air, or at sea. For all of this, spectrum is required.

And there’s the regulatory hurdle. In addition to rampant hunger for spectrum resources from the mobile industry, satellite operators are also challenged with updating rigid and antiquated regulatory frameworks that are out of step with technology and customer demands. These regulatory frameworks, many conceived decades ago, curtail the ability of satellite operators to use spectrum efficiently.

With satellite companies like Intelsat expanding and evolving their networks to respond to the explosive demand for high-speed connectivity experiences in all places, erosion of spectrum access and the presence of outdated regulations are stifling innovation and limiting the true potential of the industry.

Advancing the quality and availability of connectivity for all and meeting the requirements of discerning users expecting constant high-speed access requires a fair and balanced approach to spectrum sharing and allocation. Intelsat believes in this approach and is working across industries and borders for the betterment of all within the telecom sector.

Spectrum is a finite asset that must be cherished. As evidenced by Intelsat’s complex C-band clearing initiative that ultimately freed copious amounts of spectrum for 5G services, the company has long demonstrated pragmatism, deep expertise in extracting maximum value from the spectrum and managing it for the greater good. Regulators are in an unenviable position trying to balance the needs of all stakeholders.  Going forward, spectrum allocation decisions should be made in a measured way, with a focus on the facts, not the hype, and the broader needs of society.

The post A Fair and Balanced Approach to Spectrum Allocation Is Needed to Fulfill Satellite’s Promise and Meet Incessant Bandwidth Demands appeared first on Intelsat.

To accommodate the demand, the U.S. Federal Communications Commission (FCC) in 2020 ordered the clearing of 300 of the 500 megahertz of highly coveted C-band spectrum over the Continental U.S. licensed to five satellite operators, including Intelsat. The cleared C-band spectrum, ideal for use in 5G networks due to its mix of coverage breadth and bandwidth, would then be made available to wireless operators at auction.

Intelsat was the largest holder of C-band licenses and migrating its share of the spectrum meant squeezing 60 percent of its capacity used mostly by broadcasters into the remaining 40 percent. At the same time, the company had to protect incumbent earth stations pointed at its satellites. For this massive undertaking, the FCC offered incentives to operators capable of meeting accelerated timelines.

The stakes were extremely high. Failure to execute could significantly damage relationships with customers and disrupt their business operations. An inability to meet deadlines would mean not only missing out on incentive opportunities but also losing the spectrum altogether. Cost implications were enormous as well. The FCC offered reimbursement for this very expensive endeavor, but every dollar spent had to be documented via a painstaking process with photos and work orders vetted through third-party clearinghouses and attorneys.

Leveraging the company’s extensive program management capabilities and managed services experience, the Intelsat team went to work to begin the arduous process of seeding new antennas for satellite changes, migrating customers’ services into the upper 40% of the C-band, and installing filters on every feed across the country. Additionally, to reduce the amount of bandwidth required to provide continuity of service for all of Intelsat’s North American programmers, to the company deployed more than 30,000 integrated receiver-decoders (IRDs) at earth stations throughout the country.

The company established a dedicated internal team and identified world-class field service and equipment vendor partners. The team designed a master work-management system, complete with customized processes and systems to capture and analyze progress and electronically track orders to vendors in the field. Multiple quality-control and audit procedures were developed to ensure work was completed on time and documented for reimbursement.

The challenge proved even more daunting than anticipated when it was discovered that earth station registration data did not provide some critical information the Intelsat team needed to perform the work. With no historical relationships with earth station owners, Intelsat first had to initiate a massive data collection effort to determine which customers qualified for migration and ensure pointing could be done accurately – all before any work could be executed.

Applying the company’s rigorous, disciplined, and deadline-oriented approach to project management for its customers and partners around the world, the team ultimately met the first FCC milestone with time to spare, successfully clearing 46 of the largest U.S. markets – with no disruption to their respective businesses – out of the lower 100 MHz and making it available to auction winners. So far, Intelsat has upgraded more than 250 antennas, and filtered another nearly 2,000 more, across 550-plus sites spanning the continental U.S.

The C-band clearing program posed a management challenge unlike many the company had faced in recent memory. By deploying a dedicated team, allocating the necessary resources, and ensuring all stakeholders involved understood the goals and objectives, the people of Intelsat demonstrated their ability to execute against large, complex projects and meet tight deadlines and timeframes with precision and success.

The post With Detail and Discipline, Intelsat Clears C-band Spectrum for 5G Networks and Demonstrates Managed-Services Prowess appeared first on Intelsat.

Africa is among the most complex environments for any communications service provider seeking to deliver high-quality and consistently available connectivity to the people who need it. Regional factors and geographical realities contribute to the difficulties of delivering uninterrupted, high-speed communications on par with what is commonplace across most of the rest of the world.

Building, optimizing and managing a network anywhere is a massively costly proposition. In Africa, where revenues per user are lower than in other regions of the world, the commercial case for standing up and investing in an intelligent and dynamic communications network is even more challenging.   

All that said, ensuring underserved populations in Africa have access to broadband connectivity is critical. Without access, millions of people risk falling irretrievably behind the rest of the connected world.

Satellite communications providers (CSPs) have historically rushed to the rescue in the aftermath of a natural or manmade calamity that rendered a local terrestrial network unavailable. Today, Intelsat is making a concerted commitment to enhancing day-to-day network quality and helping African CSPs deliver secure and affordable connectivity across the continent.

As the first satellite operator to provide satellite communications services in the continent, Intelsat is now leading the development of our “next first” — a reliable and widely available communications network in Africa. Our team is doing this by investing in the development of a lasting and sustainable communications infrastructure across the entirety of the continent.  

Today, advancements in equipment size and mobility, combined with reduced costs for capacity, have made satellite a more attractive option. However, instead of just selling access to megabytes, Intelsat is building satellite-backed, modernized, reliable networks providing all the services required to optimize and maintain the network and ensure it is effectively delivering connectivity for a given region.

Through this innovative managed-services approach, the Intelsat team is making it as easy as possible for African mobile network operators (MNOs) to incorporate disaster-proof satellite communications into an integrated network of networks, as either a primary or redundant communications option. This relieves operators of the burden of managing the nuts and bolts of the network, for which many lack the resources. MNOs can essentially buy an Intelsat “site” complete with antennae, solar panels, and nodes that connect to the satellites in orbit and power the surrounding area with the desired level of communications power, from voice and data to 4G LTE. From there, MNOs can leverage the Intelsat network to deliver basic connectivity to consumer populations while at the same time developing revenue-generating applications for enterprise users.

The people of Intelsat are actively deploying our managed services approach across Africa, working with a wide range of in-country MNOs, governments, and partners. In the best example of this strategy at play, we are working with the largest operators in the Democratic Republic of the Congo (DRC) to deliver a wide range of applications including trunking, cellular backhaul, and enterprise services. In the DRC, Intelsat is building the sites, powering connectivity, and managing the network as part of a singular, seamless offering.

In other parts of the continent, the Intelsat team is working with oil and gas companies to enhance connectivity for on- and offshore facilities and helping a leading MNO in Burkina Faso build a new network that can serve both consumer and enterprise users in the market.

From the densely populated urban centers to less-developed and more-remote regions and everywhere in between, Intelsat is providing complete support to its African CSP customers and partners, along with the reliability, flexibility, and responsiveness for which our people are known throughout the world. With a model that removes the burden from the operator; introduces modern, next-generation infrastructure; and leverages industry-leading expertise, Intelsat is demonstrating its deep commitment to finally connecting the unconnected across the continent.

The post Intelsat Leading a New Approach to Connecting the Unconnected in Africa appeared first on Intelsat.

In June 2022, Intelsat announced the development of a new electronically steered antenna (ESA) – a multi-orbit, remote aircraft-mounted terminal destined to transform the future of airline connectivity. Smaller, more versatile and with less drag than anything currently on the market, this terminal will offer airline passengers flexible, multi-orbit performance and increased global coverage in flight, while also reducing CO2 emissions for airlines. This is one of many investments the Intelsat team is making to bring the benefits of edge computing to customers and end users.

Intelligent edge terminals have characteristics distinct from today’s simple-edge varieties, largely driven by their ability to support communication with satellites in different orbits. For customers, this results in more reliable connectivity, improved performance with cloud-based productivity applications, more robust browsing, and an interactive experience that more closely mirrors what consumers enjoy in their living room. As a result of being able to connect to more satellites across orbits, airline passengers, for example, will no longer be burdened with gaps in coverage even at busy hubs, across continents, oceans and polar routes.

The impact that these smart edge devices will have on the satellite industry, however, will go even further than the groundbreaking coverage improvements that customers across industries will realize.

Intelsat is demonstrating its commitment to edge computing through our investment in terminal technologies (like the ESA antenna), along with the back-end systems and network integration required to support and enable them. With an intelligent-edge terminal, customers will ultimately realize a seamless and dynamic experience when it comes to managing capacity and network requirements. Service level reprovisioning (currently a multi-step, manual process that often requires a technician), will take place dynamically through automated terminal-to-network communication. This automated experience, currently in development, will provide customers the means to achieve a level of dynamic provisioning never before possible in the satellite industry.

Bringing virtual technology to the edge also brings advantages when it comes to network upgrades. Traditionally, the satellite industry has been behind the curve with respect to adoption of software and open standards. Terminals of today are platform-specific, and making changes typically involves adding more hardware or other components. Intelligent-edge devices change that paradigm, as upgrades can be handled via software updates versus costly hardware replacement.  

All of these advantages are why Intelsat is leading the satellite industry when it comes to virtualizing edge technologies. In late 2022, we will be installing the newly announced Multi-Orbit Aero Terminal on top of a Canadair Regional Jet (CRJ) 700, demonstrating the device’s ability to communicate with our fleet of geostationary (GEO) satellites while also tapping into OneWeb’s Low-Earth Orbit (LEO) network. For airlines, this means easier maintenance and reduced CO2 emissions.

The benefits of an intelligent edge extend to people beyond air travelers – onto the battlefield, across the sea and everywhere in between, which is why Intelsat is investing so heavily in the promise of the next-generation network, developing intelligent-edge proof of concepts for our Maritime, Mobility and Networks businesses over the next 12-18 months. Bringing virtual technology to the edge of the network enables us to bring broader services to market more quickly, with more security, at scale, more economically, and with the flexibility to adapt to customers’ changing needs over time. 

We envision a day when customers have complete flexibility to manage their network through self-service portals, so they can make on-demand network changes based on the changing demands of their business: a day when uninterrupted data exchange on the battlefield is a reality due to seamless traffic routing between orbits; a day when the network reprovisions itself due to surges in demand or irregular operations, and upgrades happen as quickly on a customer’s network as they do on her cellular phone.

These are some of the promises of our next-generation network. The investments the Intelsat team is making in intelligent edge technology today are bringing us closer to this vision in the not-so-distant future.

The post The Promise of the Next Generation Network: How Intelsat’s Intelligent Antenna Technology is Driving Transformation in the Satellite Industry appeared first on Intelsat.

As has been the trend in other industries, virtualizing network functions promises to transform the satellite industry. Intelsat and Kratos are leading the charge.

Intelsat’s SmartEdge terminal incorporates Kratos’s OpenSpace technology which is moving us towards our vision of network virtualization and enabling us to conquer another industry first by bringing a virtualized modem into our multi-orbit, space-to-ground, software defined network. For customers this offers added flexibility to deploy Intelsat’s managed services on generic compute devices, including a variety of commercially off-the shelf hardware that can be purchased anywhere and may already be part of their inventory.

Innovations such as our SmartEdge terminal, along with our investment in the world’s first end-to-end software defined network will bring groundbreaking advances to our industry. Customers will ultimately realize a seamless and dynamic experience, without having to manually navigate complex configuration changes, when it comes to managing capacity and network requirements. A software-defined network is a future proof network – where upgrades are done over the air – and customers can easily add applications and take advantage of new features and releases.

The satellite industry has traditionally been behind the curve with respect to adoption of software and open standards. Intelsat is changing that. By bringing virtual technology to the edge of the network, we are inspiring a positive change and pushing the industry forward.  

The post Virtualizing Network Functions – How Intelsat and Kratos are Leading the Charge and Moving the Satellite Industry Forward appeared first on Intelsat.

In a fast-changing part of the world, several Middle East/North African (MENA) countries are investing in a future with resilient communications infrastructure to underpin their economic growth and progress, a key to which is dependable and seamless broadband connectivity. 

Intelsat, the foundational architects of satellite technology and a leading global satellite operator, is partnering in the region to help them reach their strategic objectives. All aspects of the vision that MENA countries aim to achieve, such as STEM education, rely on dependable connectivity, meaning that operators like Intelsat play a crucial role.   

The MENA region has become a 5G pioneer, deploying some of the world’s first 5G networks, and often leading in the race to 5G deployment. A robust network like Intelsat’s supports these growing requirements and delivers precisely tailored solutions when and where it’s needed.  

Intelsat has long supported the Middle East (and the entire MENA market) with its connectivity requirements. Due to this increasingly sophisticated demand, the company is continuously expanding its presence in Dubai to further support the region. We have grown our multicultural team of experts to support our local customers and pave the way for deeper mutual collaboration and future success.   

Our customers rely on Intelsat’s reliable network to better serve end users. For example, the Saudi Arabian-based ICT services and solutions provider, Detasad, has leveraged satellite-based services as part of its telecommunications offerings for more than 15 years. In mining, security, banking, and health care industries, Detasad creatively combines our hardware, software, and connectivity technologies to deliver a new patent-pending, AI-enabled, low-latency edge solution that meets the changing needs of enterprise customers. Meanwhile, their new network-sensing technology monitors application demands moment by moment to ensure maximum efficiency of the satellite network and help lower customer network operating costs.  

By integrating Intelsat’s secure FlexEnterprise platform, the pieces are in place to deliver an all-in-one global enterprise solution. With the benefit of the Flex network, Detasad is positioning itself to enable low-latency, high-compute-power applications that make cloud, IoT, and satellite relevant and available for globally distributed “Industry 4.0” applications and verticals like education, finance, healthcare, mining/energy, and security, plus enterprise mobility use cases.  

As the industry leader in space technology, Intelsat will continue to lead the way in connecting the unconnected —and making life better here on the ground.  

About Intelsat 

Intelsat operates the world’s most trusted satellite telecom network. We apply our unparalleled expertise and global scale to connect people, businesses, and communities, no matter how difficult the challenge. Intelsat is building the future of global communications with the world’s first hybrid, multi-orbit, software-defined 5G network designed for simple, seamless, and secure coverage precisely when and where our customers most need it. Follow the leader in global connectivity and “Imagine Here,” with us, at Intelsat.com.

The post Intelsat – A Reliable Resource in the Middle East’s Futuristic Vision appeared first on Intelsat.

In 2021, one in five people in sub-Saharan Africa lived in an area without mobile broadband coverage, according to the GSMA. This is a staggering 210 million African individuals who have limited connectivity as a result of living in rural or difficult-to-reach areas. The World Bank projected that a 10% increase in mobile internet penetration in Africa could translate to a 2.5% increase in its gross domestic product GDP, which makes this population an important participant in economic development. 

Intelsat, with its unique combination of one of the largest in-service satellite constellations and extensive terrestrial and subsea infrastructure, is a major player in driving the strategic development of Africa. 

Intelsat, the foundational architects of satellite technology and global satellite operator, has recognized Africa’s digital connectivity needs since its inception in 1965. The company continues to bring satellite resources to Africa because Intelsat believes that improved quality of life and economic prosperity rely on a connected Africa where rural communities have access to essential services, such as healthcare, education, and financial services.  

In Africa, Intelsat’s simple and accessible satellite solutions have enabled partners to expand their network coverage in banking, mining, oil and gas industries, and government organizations and help drive up the ubiquity and reliability of cellular networks.  Intelsat’s technology empowers service providers that depend critically on their ability to communicate, and its solutions also help mobile operators address the challenges they face in cost-effectively connecting remote communities.

Bringing mobile broadband connectivity to the most rural parts of Africa requires hybrid networks and innovative business models to truly close the connectivity gap and the business case. For example, with its partners, Intelsat hosted the Democratic Republic of Congo (DRC) Connectivity Forum in Kinshasa in June 2022. This forum set the stage for conversation and implementation plans for extending Intelsat’s fully integrated hybrid networks, new business models, and creative partnerships to accelerate robust network infrastructure that would provide a great foundation for endless opportunities in Africa.  

Intelsat’s commitment to empowering Africa goes beyond providing connectivity.  

Intelsat also focuses on digital literacy and STEM education as catalysts for social and economic development. We coordinated with MaxIQ Space in Africa to deliver a space-focused STEM learning program to young adults across the African continent. These students develop satellite design solutions to world problems, such as making cities and communities more sustainable and creating solutions to combat climate change. Year three of the STEM partnership will be launched in late Fall 2022.  

Our commitment to Africa is enduring with our local presence in three regional offices, our highly motivated team, and our three new Customer Operations Centers (one of which is based in South Africa) to continue to provide superior customer service to our customers in their own region and language, progressing our multi-orbit network and service strategy, and serving customers every day with the excellence for which we are known.  

About Intelsat 

Intelsat operates the world’s most trusted satellite telecom network. We apply our unparalleled expertise and global scale to connect people, businesses, and communities, no matter how difficult the challenge. Intelsat is building the future of global communications with the world’s first hybrid, multi-orbit, software-defined 5G network designed for simple, seamless, and secure coverage precisely when and where our customers most need it. Follow the leader in global connectivity and “Imagine Here,” with us, at Intelsat.com.

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